How can this tool be used in humanitarian work?

Humanitarian organizations can use Rasa to develop interactive chatbots to support beneficiaries and provide immediate information about available services and assistance. It also contributes to improving the user experience on websites by automatically responding to donor or volunteer inquiries around the clock. Rasa can also be used to deploy interactive educational programs or awareness campaigns via chat applications, facilitating outreach to communities.

Pros

Rasa provides full control over the design and training of chatbots. It supports building complex, multi-threaded conversations and operates without relying heavily on external service providers.

Cons

Requires strong technical knowledge to develop and properly train bots.

Monthly Cost

Free (additional hosting and development costs)

What do you lose by not using the tool?

Not using Rasa makes digital service delivery less interactive, reducing an organization's ability to scale communications.

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